Effective Date: March 13, 2025

 

Welcome to HADOM! We value your trust and take privacy seriously. This Privacy Policy explains how Hadom Enterprises, LLC and its subsidiaries and affiliates ("HADOM," "we," "us," or "our") collect, use, share, and protect your personal information.

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This Privacy Policy applies to our Platform, which includes:

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• Websites and subdomains;

• Mobile applications;

• Application programming interfaces (APIs);

• In-store kiosks and other online services;

• Any other technology that references this Privacy Policy.

 

By accessing or using the Platform and Services, you agree to our collection, storage, use, and disclosure of your information as described in this Privacy Policy and our Terms of Use.

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1. Information We Collect and Use​

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1.1 Identifiers & Customer Records

We collect information when you create an account, make a purchase, contact us, or interact with our Platform. This includes: 

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• Personal identifiers: Name, email, phone number, address;

• Device and browser details: IP address, device type, operating system;

• Authentication details: Login credentials and authentication tokens.​​

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We use this information to: 

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• Create and manage your HADOM account;

• Facilitate orders and transactions;

• Improve customer service and support;

• Send marketing communications (with your consent);

• Detect and prevent fraud and security risks.

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1.2 Payment Information

When you place an order, we collect payment details (credit/debit card information) for transaction processing. We do not sell payment information to third parties.

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1.3 Commercial Information

We track your order history, purchasing behavior, and loyalty program progress to enhance user experience and provide recommendations. This data is used for:

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• Personalized promotions and offers;

• Fraud prevention;

• Market research and service improvements.

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1.4 Internet Usage & Tracking Technologies

We use cookies, web beacons, SDKs, and other technologies to collect data on how you interact with our Platform. This helps us:

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• Monitor and improve Platform performance;

• Personalize recommendations and promotions;

• Deliver and measure advertising campaigns.

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For more details on tracking, please see our About Our Ads page.

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1.5 Geolocation Data

If enabled, we collect location data (GPS or IP-based) to:

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• Provide location-based order recommendations;

• Enhance delivery and fulfillment services;

• Prevent fraudulent activity.

 

​You can manage location tracking via your device settings.

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1.6 Communications & Support

We collect and store:

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• Emails, chat messages, and customer service interactions;

• Feedback, surveys, and reviews.

 

This data helps us improve customer experience and resolve inquiries.

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2. How We Share Your Information

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2.1 With Service Providers & Partners

We may share your data with:

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• Merchants (when you place an order);

• Payment processors (to process transactions securely);

• Marketing and advertising partners (for targeted promotions);

• Analytics providers (to improve services and user experience).

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2.2 Advertising & Behavioral Tracking

HADOM and its third-party partners use cookies and tracking tools for interest-based advertising. You may opt-out via:

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• Network Advertising Initiative

• Digital Advertising Alliance

 

For more details, please review our About Our Ads policy.

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2.3 Legal Compliance & Business Transfers

We may disclose information:

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• To comply with laws, subpoenas, or legal processes;

• To protect HADOM, our users, and the public;

• In case of a merger, acquisition, or business sale.

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3. Your Privacy Rights & Choices

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3.1 Data Access & Deletion Requests

Under laws such as CCPA, GDPR, and other applicable regulations, you may:

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• Request access to the data we collect about you; 

• Request corrections or deletions;

• Opt out of certain data-sharing practices. 

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To submit a request, email us at support@hadom.com or visit our Privacy Settings page.

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3.2 Opting Out of Marketing & Advertising

You can opt out of marketing emails by clicking “unsubscribe” in our emails. To opt out of tracking-based advertising, visit About Our Ads.

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3.3 “Do Not Sell My Personal Information” Requests

California and other U.S. residents can submit a Do Not Sell My Info request at this link.

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3.4 Browser & Device Controls

You may:

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• Disable cookies in browser settings; 

• Control location access via device settings;

• Limit tracking via mobile advertising preferences. 

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4. Data Security & Retention

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4.1 How We Protect Your Data

We implement industry-standard encryption and security measures. However, no system is 100% secure—users should take precautions, such as using strong passwords.

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4.2 Data Retention

We retain user data only as long as necessary for legitimate business or legal reasons. Upon request, we will delete or anonymize data as required by law.

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5. Children’s Privacy

HADOM does not knowingly collect data from individuals under 21 years old. If you believe we have collected such data, please contact us at support@hadom.com.​

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6. Third-Party Links & Services

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

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7. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will:

• Update the Effective Date at the top;

• Provide notice through our Platform (if significant changes are made);

• Encourage users to review updates regularly.

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8. Contact Us

For privacy-related inquiries, contact:

Email: support@hadom.com

Mail: HADOM Enterprises, LLC Attention:

Privacy contact Team

9049 Whimbrel Watch Lane

Suite 201

Naples, FL 34109

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