Effective Date: March 20, 2025

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Welcome to HADOM!

We’re so happy you’re here, and we can't wait to deliver you drink happiness. But before you use our Platform, please read these Terms of Use (the “Agreement”) carefully.

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Hadom Enterprises, LLC, and its subsidiaries and affiliates (“HADOM,” “we,” “our,” or “us”) own and operate certain websites, including related subdomains; our mobile, tablet, and other smart device applications; application program interfaces; online services; other tools, technology, and programs (collectively, the “Platform”); and all associated services (collectively, the “Services”); in each case, that reference and incorporate this Agreement.

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This Agreement constitutes a contract between you and us that governs your access and use of the Platform and Services. By accessing and/or using the Platform or our Services, you agree to all the terms and conditions of this Agreement. If you do not agree, do not access and/or use the Platform or Services. As used in this Agreement, “you” means any visitor, user, or other person who accesses our Platform or Services, whether or not such person registered for an Account (as defined below). Unless otherwise agreed by HADOM in a separate written agreement with you or your authorized representative, the Platform is made available solely for your personal, non-commercial use.

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IMPORTANT: PLEASE REVIEW THE “DISPUTE RESOLUTION” SECTION SET FORTH BELOW CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH HADOM THROUGH BINDING INDIVIDUAL ARBITRATION, WAIVING YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS. IF YOU WISH TO OPT OUT OF ARBITRATION, YOU MUST FOLLOW THE PROCEDURES OUTLINED IN THE "DISPUTE RESOLUTION" SECTION BELOW.

 

About HADOM​

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HADOM is a mobile app that lets users buy drinks for friends at the bar when they can’t be with them. You may order drinks for friends through the Platform to be delivered from participating merchants, including their authorized licensees and franchisees, or other purveyors of drinks in cities throughout the United States and other territories where HADOM provides such Services (collectively, the “Merchants”).

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HADOM is not a bar or drink preparation entity. The Merchants available on our Platform operate independently of HADOM. Merchants are required to comply with federal, state, and local laws, rules, regulations, and standards pertaining to the preparation, sale, and marketing of alcoholic beverages, including, without limitation, drink preparation and safety and menu disclosure. HADOM is not liable or responsible for Merchants’ drink preparation or safety and does not verify their compliance with all applicable laws.

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Using HADOM​

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• You may only create one personal account (each, an “Account”). Business accounts may be created separately with HADOM’s approval.

• You must provide accurate and up-to-date information and maintain security over your Account.

• You are responsible for all activity associated with your Account, including unauthorized use.

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Account Suspension & Termination

HADOM reserves the right to suspend or terminate any Account that:

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• Violates these Terms of Use.

• Engages in fraudulent transactions, chargebacks, or abuse of the Platform.

• Attempts to manipulate pricing, promotions, or refunds.

• Uses false information or circumvents age verification requirements.

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Account suspensions may be temporary or permanent, at HADOM’s sole discretion.

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Alcoholic Beverages Policy

 

By ordering alcoholic beverages through HADOM, you confirm that:

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• You and the recipient are at least 21 years of age.

• The recipient must provide valid government-issued ID upon redemption.

• Merchants may refuse to serve alcohol if the recipient appears intoxicated.

 

If a Merchant refuses service due to non-compliance with these terms, you may forfeit your purchase.

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State and Local Alcohol Compliance

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Merchants and users are solely responsible for ensuring compliance with all federal, state, and local laws related to the sale, purchase, and consumption of alcoholic beverages. HADOM does not assume responsibility for violations of alcohol laws, including but not limited to: 

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• Age verification failures by merchants.

• Improper serving of alcohol to an intoxicated individual.

• Local prohibitions on remote alcohol purchases or third-party transactions.

 

By using the HADOM Platform, you acknowledge that compliance with all alcohol-related laws rests with the merchant and recipient of the beverage.

 

Payment & Refund Policy​

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• Orders are final and non-refundable. If a drink is accepted and paid for, it cannot be reversed or transferred unless a bar allows it.

• HADOM charges a service fee of $2.00 per transaction.

• HADOM does not charge commissions to bars. Bars receive 100% of the drink’s price.

• If an order is declined by the bar, you will not be charged.

 

​Refunds for Merchant Failures

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While all orders are final and non-refundable, exceptions apply if:

 

• The merchant is out of stock of the ordered drink and cannot offer a suitable replacement.

• The merchant fails to process or fulfill the order due to an operational issue.

• The order cannot be completed due to legal or compliance restrictions (e.g., local alcohol laws).

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In such cases, the transaction will be canceled, and the user’s payment will be refunded in full.

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Merchant Policies & Operations​

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• Merchants set their own drink prices. HADOM does not modify pricing.

• Merchants have the right to accept or decline any order at their discretion.

• Payments are processed in real time by the establishment’s POS system.

 

​Pricing & Transparency

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HADOM does not regulate or modify drink prices set by merchants. Prices listed in the HADOM app:

 

• May differ from in-person purchases at the same venue.

• Are determined solely by the merchant and may include venue-specific surcharges or adjustments.

• Do not include HADOM’s service fee, which is added separately at checkout.

• Users acknowledge that pricing discrepancies may exist and that HADOM does not offer refunds due to price variations.
   

Privacy & Data Collection

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HADOM collects and processes personal information as described in our Privacy Policy. By using the Platform, you consent to the collection, use, and sharing of your personal information.

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Limitation of Liability

 

To the fullest extent permitted by law, HADOM and its affiliates, officers, employees, contractors, and agents shall not be liable for any:

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• Indirect, incidental, consequential, or punitive damages, including lost profits, loss of data, or business interruption.

• Errors or inaccuracies in drink descriptions, pricing, availability, or delivery.

• Failure of a merchant to fulfill an order, process a refund, or comply with alcohol laws.

• Technical issues that delay or prevent transactions.

 

In no event shall HADOM’s total liability for any claims exceed the amount paid by you for the specific order in dispute, or $100, whichever is lower.

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Dispute Resolution

 

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

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You agree that any dispute, claim, or controversy arising out of or relating to this Agreement, your use of the HADOM Platform, or any transactions conducted through the Platform shall be resolved through binding individual arbitration, rather than in court. This means:

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• You waive your right to a trial by jury.

• You waive your right to participate in a class-action lawsuit or class-wide arbitration.

• Arbitration will be conducted by a neutral arbitrator rather than by a judge.

• The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

• If the arbitration fee is cost-prohibitive, HADOM will reimburse the applicable fees as required to prevent arbitration from being inaccessible.

 

If you wish to opt out of arbitration, you must provide written notice to HADOM within 30 days of accepting this Agreement.

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Governing Law

 

This Agreement shall be governed by the laws of Florida. Any disputes not subject to arbitration shall be litigated exclusively in the courts of Collier County, Florida.

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Changes to These Terms

 

HADOM may update these Terms of Use at any time. Continued use of the Platform constitutes acceptance of the updated terms. Users will be notified of material changes.

 

Contact Us

​​For questions regarding this Agreement, contact us at:

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​Email: support@hadom.com

Mail: HADOM Enterprises, LLC
Attention: Privacy contact Team
9049 Whimbrel Watch Lane
Suite 201
Naples, FL 34109

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